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"We understand that each of our clients is unique and wants to be listened to". 

Select the salon you're looking for from the drop down menu below. They'll be happy to help with any queries you may have.

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If you've got a question that isn't related to hair or a specific salon, feel free to drop us a line.

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Cancellations

If you really can't make your appointment please try to give us at least 24 hours notice.

Switch

We understand that finding the right stylist is a very personal choice. As a team we embrace and encourage clients who are just looking for a change to try a different stylist.

Reward

As a little added bonus, if you book your next appointment online we’ll take £4.50 off the cost of your treatment! Unfortunately this doesn't apply to our Beauty Salon or Howard Street Training Academy.

Plan

If you’re thinking of going for a new style or colour, feel free to bring photos or references with you. And if you have a preferred stylist and time slot, it’s also a good idea to book your next appointment before you leave the salon.

Skin Test

Being colour experts, we never (ever) colour hair without a skin test at least 48 hours in advance. You’ll need to pop in, but it only takes 2 minutes. We really can’t put colour on your hair without it. If you're not sure if you've had one before, check with your RRI salon.

Consultations

At every appointment, you can expect an in-depth consultation - to ensure your stylist fully understands the look you want, and how to work with your type of hair. From there, you can relax in safe hands – from a heavenly shiatsu massage to perfectly-applied finishing touches.